CompanionForge — Terms of Service

Last Updated: August 5, 2026

These Terms of Service ("Terms") are a binding contract between you and Brightspan Holdings LLC, a Florida limited liability company doing business as BookAIStudio ("BookAIStudio," "CompanionForge," "Company," "we," "our," or "us"). These Terms govern your access to and use of the CompanionForge website, mobile applications, AI companion services, and all related features and functionality (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services.

ARBITRATION NOTICE: These Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you waive your right to participate in class actions and agree to resolve disputes through binding individual arbitration, except as otherwise provided below.

1. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. The Services are not directed to individuals under 18. We do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we will terminate their account and delete their information.

If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration and Security

You must create an account to access certain features of the Services. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and update your information as necessary
• Keep your login credentials confidential
• Not share your account with any other person
• Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that provide inaccurate information or that are used in violation of these Terms.

3. Description of Services

CompanionForge provides an AI-powered companion platform where users can interact with fictional AI personas ("Companions") through text, voice, and video channels. Companions are artificial intelligence characters — they are not real people. All interactions are with AI-generated content.

IMPORTANT DISCLAIMERS:

• Not Real Humans: Companions are AI-generated characters. No interaction on our platform involves a real human on the other side.
• Not Medical Advice: The Services are for entertainment and companionship purposes only. They do not provide medical, mental health, legal, financial, or professional advice. Never use the Services as a substitute for professional care.
• Not for Emergencies: If you are experiencing a medical or mental health emergency, are considering self-harm, or are in danger, discontinue use immediately and call 911 or the National Suicide Prevention Lifeline at 988.
• AI Limitations: AI companions may produce inaccurate, unexpected, or inappropriate responses. You assume all risks associated with your interactions with AI companions.

4. Subscriptions and Payment

4.1 Subscription Plans

CompanionForge offers both free and paid subscription tiers. Current pricing is displayed on our website and within the Services. We reserve the right to modify pricing with reasonable notice.

4.2 Billing

For paid subscriptions, you authorize us to charge your payment method on a recurring basis according to your selected subscription period (monthly, quarterly, or annual). You are responsible for all applicable taxes.

4.3 Automatic Renewal

Unless you cancel before the renewal date, your subscription will automatically renew for the same duration at the then-current rate. You may cancel at any time through your account settings or by contacting us.

4.4 Refund Policy

All payments are non-refundable except as required by applicable law. If you cancel a subscription, you will retain access through the end of your current billing period but will not receive a refund for unused time.

4.5 Free Trials

From time to time, we may offer free trials. You must cancel before the trial period ends to avoid being charged. Trial eligibility and duration are at our sole discretion.

5. User Conduct and Content

5.1 Your Content

You retain ownership of the content you submit to the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display your User Content in connection with operating, improving, and promoting the Services.

5.2 Your AI-Generated Content

You own the content generated through your interactions with Companions ("Generated Content"). You grant us the same license to Generated Content as set forth above for User Content.

5.3 Prohibited Conduct

You agree not to:

a) Use the Services for any illegal purpose or in violation of any applicable law

b) Impersonate any person or entity

c) Submit content that:

• Infringes intellectual property rights
• Contains child sexual abuse material (CSAM) or exploits minors in any way
• Depicts or promotes violence, terrorism, or self-harm
• Constitutes harassment, hate speech, or discrimination
• Is defamatory, fraudulent, or deceptive
• Contains malware, viruses, or harmful code

d) Attempt to reverse engineer, decompile, or extract the source code of the Services

e) Use automated means (bots, scrapers) to access the Services without permission

f) Interfere with or disrupt the Services or their infrastructure

g) Attempt to circumvent any security, content moderation, or age-verification measures

h) Use the Services to create deepfakes or impersonate real individuals without consent

5.4 Content Moderation

We reserve the right, but not the obligation, to monitor, review, remove, or restrict access to any content that violates these Terms or applicable law. We may suspend or terminate accounts for violations, including for repeat infringers of intellectual property rights.

6. Intellectual Property

6.1 Our Rights

The Services, including all software, designs, text, graphics, logos, and trademarks (excluding User Content and Generated Content), are owned by or licensed to Brightspan Holdings LLC and are protected by intellectual property laws. The names "CompanionForge" and "BookAIStudio" and associated logos are trademarks of Brightspan Holdings LLC.

6.2 No License

Except as expressly stated in these Terms, nothing grants you any right, title, or interest in the Services or our intellectual property.

6.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Services, you grant us the right to use them without restriction or compensation.

7. Copyright Complaints (DMCA)

We respect intellectual property rights. If you believe your copyrighted work has been infringed through the Services, send a written notice to our Designated DMCA Agent containing:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on the Services
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

Send DMCA notices to: BookAIStudio, Attn: DMCA Agent, admin@bookaistudio.com

We will terminate accounts of repeat infringers in appropriate circumstances.

8. Third-Party Services

The Services may contain links to third-party websites or services. We do not endorse and are not responsible for third-party content, products, or practices. Your interactions with third parties are solely between you and the third party.

9. Privacy

Your privacy is important to us. Please review our [Privacy Policy] for information about how we collect, use, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or harmful components.

You assume all risks associated with your use of the Services, including interactions with AI companions that may produce unexpected, inaccurate, or offensive content.

11. Limitation of Liability

To the fullest extent permitted by law, Brightspan Holdings LLC and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or personal injury, arising from or related to your use of the Services, whether based on contract, tort, or any other legal theory, even if advised of the possibility of such damages.

Our total cumulative liability for any claims arising from these Terms or the Services shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) one hundred dollars ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Brightspan Holdings LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your User Content, your violation of these Terms, or your violation of any third-party rights.

13. Termination

13.1 By You

You may stop using the Services and delete your account at any time through your account settings. Upon deletion, your User Content and account data will be removed in accordance with our data retention practices.

13.2 By Us

We may suspend or terminate your account at any time for any reason, including violation of these Terms, with or without notice. If your account is terminated for a violation, you are not entitled to a refund.

13.3 Survival

Provisions that by their nature should survive termination — including intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution — shall survive termination.

14. Dispute Resolution and Arbitration

14.1 Agreement to Arbitrate

You and Brightspan Holdings LLC agree to resolve any disputes through binding individual arbitration rather than in court. This includes disputes arising from or relating to these Terms, the Services, or your relationship with us. The Federal Arbitration Act governs this arbitration agreement.

14.2 Class Action Waiver

You and we agree to bring claims against each other only on an individual basis. You waive any right to participate in a class action, class arbitration, or other representative proceeding.

14.3 Arbitration Procedures

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. Unless we agree otherwise, the arbitration shall take place in Miami-Dade County, Florida, or via video conference at your request.

14.4 Opt-Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending a written notice to admin@bookaistudio.com with your name, account email, and a statement that you opt out of arbitration.

14.5 Small Claims

Notwithstanding the arbitration agreement, either party may bring individual claims in small claims court in Florida or in the county of your residence, if the claims qualify.

14.6 Exceptions for Equitable Relief

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. For any disputes not subject to arbitration, you agree to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

16. Florida-Specific Provisions

16.1 Florida Digital Bill of Rights

In compliance with the Florida Digital Bill of Rights (FDBR), Florida residents have specific rights regarding their personal data, including the right to access, correct, delete, and obtain a portable copy of their data. See our [Privacy Policy] for details.

16.2 Age Verification

In compliance with Florida law, we require age verification for users accessing adult-oriented content. By using the Services, you consent to reasonable age-verification measures.

16.3 Florida Deceptive and Unfair Trade Practices Act

Nothing in these Terms shall limit any rights you may have under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) that cannot be waived by agreement.

17. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with information, contact us immediately.

18. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by email or through the Services. Your continued use after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use.

19. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
• No Waiver: Our failure to enforce any provision does not constitute a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign them without restriction.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.

20. Contact Information

BookAIStudio (DBA of Brightspan Holdings LLC)

Email: admin@bookaistudio.com

Website: https://companionforge.bookaistudio.com

For legal notices, copyright complaints, or account issues, please use the contact information above.

*These Terms of Service were last updated on August 5, 2026.*